Sales Conditions

This document is intended to explain our sales conditions.
Special procedures and modifications can be requested in the order phase in order to satisfy the customer's needs.

1- RESERVATION OF OWNERSHIP

GEROSA DESIGN S.r.l. remains the owner of the goods sold, even if already delivered and assembled, until the full payment of the price.

2- ORDER CANCELLATION

Once signed, the purchase order is challenging and irrevocable for the Buyer. The Vendor Company reserves the right to accept the order within eight days of the order being signed.

3- DELIVERY TERMS

The term agreed upon for delivery of the goods is intended to be in favour of Gerosa Design S.r.l., is neither essential nor peremptory and therefore not binding on the Seller. Failure to observe this term, therefore, does not in itself constitute a breach of Seller's obligations and cannot be invoked by Buyer as title for termination of the contract and / or claim for damages.

4- DELIVERY AND ASSEMBLING

The goods purchased are sold EXW to Gerosa Design S.r.l.’ warehouse. Different delivery methods must be agreed specifically in writing. If the goods are surrendered free of charge to the Buyer, the goods always travel at Buyer's expense, risk and danger.
A contribution for assembly costs equal to 6% of the value of the goods is applied to kitchens, wardrobes, bookcases and beds.

5- PLANT

Electrical, plumbing, flue gas and related equipment are never included in the supply, which must be provided at the customer's care and expense. The buyer is also responsible for all necessary construction and wall construction work.

6- PLANTS AND PIPES

The buyer is obliged to inform the fitters of the presence in the premises of pipelines and to provide designs for the plant before any installation; In default, Gerosa Design S.r.l. it is exempted from any liability for damages or breakages that may be incurred by its employees and / or people in charge of installation.

7- ELECTRICAL AND LIGHTING FIXTURES, APPLIANCES

The assembly of electrical and lighting fixtures, as well as appliances, is always excluded. The warranty for any home appliance sold by Gerosa Design S.r.l. is provided by the household appliance manufacturer, through its nearest service centre.
The lamps are supplied bulbs excluded, unless they are already included by the manufacturer in the box with the product.

8- ACCESSIBILITY TO THE DELIVERY PLACE

The Purchaser must ensure, at the time of order, the easy and perfect access to his premises of all merchandise, removing any obstacle and arranging, at his own expense any suitable means (crane, elevator, etc.) to achieve this result. Seller must be able to operate in safe conditions. Any additional expenses that will become necessary due to missing or incorrect information communicated at the time of the order (eg time or unexpected additional work), will be borne by the customer and an expense note will be issued subsequently.

9- MATERIALS, MEASURES AND COMPOSITION OF GOODS

For materials, measurements and composition of commissioned goods, reference will be made only to the order in the purchase order and to the catalogues of the producing companies.

10- DEFECTS AND NON-CONFORMITY

The goods must be immediately checked at delivery and any defects detected must be immediately observed to Seller's agents.
Any hidden faults must be filed in writing within five days of delivery.
If the Buyer decides to purchase the merchandise at the Gerosa Design S.r.l. sales outlet, the same must be seen, liked and accepted in the state of affairs in which it is.

11- TERMINATION OF THE CONTRACT

The contract will be settled if the Producer of the goods ordered by the Buyer informs the Buyer that the Producer do not want or cannot provide such goods for any reason. In this case, the Seller shall not be liable to the Buyer for any compensation or other consideration, being liable only for the repayment of any deposits, advances or fees paid to him by the Buyer, subject to and upon the specific request of the Buyer. In the event that a part of the furniture ordered by the Buyer is not supplied, subject to the provisions of the preceding paragraph, this contract will still be effective for the remainder.

12- TERMS OF PAYMENT

The order will be accepted when the deposit is received. The goods must then be fully paid before they leave the warehouse, both in case of customer collection and in case delivery by Gerosa Design is agreed. Any commission and bank charges are charged to the customer.

13- DESIGN ACTIVITIES

This sales contract does not include design activities of the product destination premises. Any plans developed by the Seller cannot be considered projects but only furniture proposals. The Buyer is liable if he or she has communicated to the Seller, who has no obligation to verify, improper measures or has failed to disclose the variations, or to notify them when it was impossible to intervene anymore.

14- PRIVACY

Gerosa Design guarantees your personal data treatment according to the Art. 13, Reg. UE 2016/679

15- RIGHT OF WITHDRAWAL

As established by law, the right of withdrawal can only be exercised in the case of e-commerce. To exercise the right of withdrawal, the buyer must inform us of his decision to withdraw from this contract by means of an explicit declaration, within 14 days of delivery of the order. The buyer is requested to return the goods or deliver them to our warehouse without undue delay and in any case within 14 days from the date on which he communicated the withdrawal from this contract. The direct costs of returning the goods will be borne by the customer. The returned goods must be returned in resalable conditions. In the event of non-resalability, the amount equivalent to the decrease in the value of the asset can always be withheld. In the event of withdrawal, the amount of the sale will be refunded, with the exception of transport costs (as the standard delivery we offer is withdrawal in our warehouse) without undue delay. Goods made to measure by the customer are excluded from the right of withdrawal.

16- JURISDICTION

Any disputes arising in the interpretation, execution, performance or non-performance of this contract will be transferred exclusively to the jurisdiction and territorial jurisdiction of the Court of Monza with the exclusion of any other forum.

For more information about our proposals don't hesitate to contact us:
FORM            (+39) 031 480 476